Can the cookies be frozen? Of course, and we recommend doing so. Sprinkles and brownies and Chewies do very well and can last for weeks as long as they remained sealed. Regular cookies do fine aslo, but do have a shorter life. They tend to get even softer, and many customers prefer them that way.
Why is the shipping cost so high? We ship using the USPS Priority Service. This is 2-3 business days to most address and assures that our cookies will arrive as fresh as possible since we do NOT add any preservatives. Also, our cookies are LARGE and HEAVY...especially when compared to our competitors. FAST, HEAVY packages are expensive to ship with today's fuel prices. Many online retailers hide their shipping and handling in the price of the product - we choose not to do that as a rule, but may discount it or offer it free on special offers only. "Free shipping" is not really free.
More to come... If there is something you want to know, ask us at email@example.com. You never know, your question's answer might end up here.